MW Casino's Terms & Conditions — Your Rights & Responsibilities

These Terms & Conditions ("Terms") apply to the use of the mwcasino.app website and its associated mobile application ("Platform"). They form a legally binding agreement between mw casino ("Company") and the user ("you" or "Member").

Mw casino is an online betting platform operating under an international gaming license. mw casino reserves the right to update these terms at any time. Users will be notified via email or an on-platform notice at least 7 days before any changes take effect.

Continued use of the platform after any changes will be considered acceptance of the updated terms. If you do not agree with a change, you will have the option to close your account.

To register on mw casino, you must provide truthful, accurate, and complete information. Creating an account with false or misleading details is strictly prohibited, and any such account may be closed at any time.

One Account Policy

Each individual may register only one account. Opening multiple accounts under the same name, from the same device, or using the same payment method is strictly prohibited. Violating this policy may result in all associated accounts and funds being forfeited.

Account Security

• Keeping your password confidential is your responsibility.
• Report any unauthorized use of your account to mw casino immediately.
• You may not allow any third party to access or use your account.
• Enabling two-factor authentication (2FA) is strongly recommended.

Mw casino is strictly for users aged 18 and above. By registering, you confirm that you meet this age requirement. We may request identity and age verification documents at any time.

KYC Verification Process

As part of its security and compliance obligations, mw casino may request the following documents:

• Scanned copy of National ID (NID) or passport.
• A recent utility bill or bank statement (for address verification).
• Screenshot of bKash/Nagad account for payment method verification.

Withdrawal privileges may be restricted until KYC verification is complete. Verification is typically completed within 48 hours.

Mw casino supports all major payment methods in Bangladesh. All deposits are credited to your account instantly.

Supported Payment Methods

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfer: DBBL Nexus, BRAC Bank
• Debit Card: Visa, Mastercard (issued by Bangladeshi banks)

Deposit Limits

• Minimum Deposit: ৳100
• Maximum daily deposit: ৳5,00,000
• No additional charges on deposits.

Mw casino is committed to providing fast and reliable withdrawals. All withdrawals must be made via the same payment method used for the original deposit.

Withdrawal Timeframe

• Standard Members: 30 minutes to 2 hours.
• VIP Gold Members: Within 30 minutes.
• VIP Platinum/Diamond: within 15 minutes.

Withdrawal Limits

• Minimum Withdrawal: ৳500
• Maximum Daily Withdrawal: ৳2,00,000 (Standard Members)
• Higher limits apply for VIP members.

KYC verification must be completed before a withdrawal request can be processed. Wagering requirements must be met before withdrawing funds earned from bonuses.

Bonuses and promotional offers at mw casino are provided under specific terms. Each bonus carries its own wagering requirements.

Welcome Bonus Terms

• The welcome bonus is available to new members on their first deposit only.
• A minimum 10x wagering requirement must be completed before any bonus amount can be withdrawn.
• Wagering must be completed within 30 days of receiving the bonus.
• Multiple bonus claims from the same household or device are not permitted.

General Bonus Terms

• A maximum bet value applies when wagering with bonus funds.
• Certain games or betting markets may not count towards bonus wagering requirements.
• Mw casino reserves the right to modify or cancel any bonus offer at any time.
• Accounts may be reviewed if bonus abuse is suspected.

At mw casino, all bets are final once confirmed and cannot be changed or cancelled. For live betting, odds update in real time and the odds at the moment of confirmation apply.

Bet Cancellation Circumstances

• If an event is cancelled, the bet is voided and the stake is refunded.
• If incorrect odds are displayed due to a technical error, mw casino reserves the right to void the affected bets.
• A bet may be voided if less than 50% of the scheduled match has been completed.

Sports Betting Special Rules

• In cricket, results determined by the Duckworth-Lewis method are considered final.
• If one leg of a parlay bet is voided, the remaining legs of the bet stay active.
• Maximum winnings per event are capped at ৳50,00,000.

The following activities are strictly prohibited in the interest of mw casino's security and integrity. Violations may result in permanent account closure and forfeiture of any balance:

• Opening or operating multiple accounts.
• Using the platform for money laundering or any other illegal financial activity.
• Using bots or automated software to place bets.
• Placing bets using match-fixing arrangements or insider information.
• Placing strategic bets with the intent to abuse bonuses.
• Attempting to hack or interfere with the security of the platform.
• Stealing another user's information or accessing their account.

Mw casino reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• Breach of Terms & Conditions.
• Incomplete KYC verification.
• Accounts inactive for an extended period (12 months).
• Court order or legal obligation.

Voluntary Account Closure

You can close your account at any time. Please withdraw any remaining balance before doing so. Self-exclusion is also available as part of our responsible betting tools — to learn more, Responsible Gaming View page.

Mw casino strives to maintain the highest standard of service. However, mw casino shall not be held liable in the following circumstances:

• Losing bets due to internet connection issues.
• Errors caused by third-party payment gateways.
• Account information compromised due to the user's own negligence.
• Temporary service interruptions due to unexpected technical failures.

Mw casino reserves the right to void bets placed at abnormal odds resulting from a technical error. In such cases, the user's original stake will be refunded.

Mw casino treats the security of your personal data as a top priority. We do not sell your information to third parties.

The information we collect is used solely for service improvement, KYC verification, and fulfilling legal obligations. For more details, please refer to our Privacy Policy Read.

If you have a dispute or complaint, please contact mw casino's customer support team in the first instance. We typically aim to resolve issues within 48 hours.

Contact Methods

• Email: support@mwcasino.app
• Live Chat: Available on the platform 24/7
• Response time: Typically within 2–48 hours

If your issue remains unresolved through our support team, you have the right to escalate your complaint to an independent gaming authority. In all disputes, the decision of mw casino's licensing authority shall be considered final.